Shipping and Delivery

Shipping and Delivery

Processing time: 1 to 3 business days
Delivery time: 10 to 20 business days

Please note that our products are shipped internationally and may be dispatched from different locations, including within the EU and from overseas. In some cases, this may result in longer delivery times.

Shipment Tracking:

Once your order has been shipped, you will receive an email with a tracking number. You can use it to check the status of your delivery at any time.

Customs and Import Charges:

Depending on your country's regulations, orders shipped from outside the EU may be subject to customs duties or import taxes. Any such charges are the responsibility of the customer and are not included in the product price or shipping costs. We recommend checking your local customs regulations before placing an order.

Delivery Delays:

In rare cases, delays may occur due to high demand, public holidays, or unforeseen circumstances. We appreciate your understanding.

Important Information:

Please make sure that your delivery address is correct and complete.

We accept no liability for lost or misdelivered shipments due to incorrect address details.

If a parcel is returned to us due to a delivery error, we reserve the right to charge additional shipping costs.

Customer Service:

If you have any questions about your order, please contact us by email:
essencelady.co@gmail.com